What does singing in the car have to do with empathy? Empathy involves telling the truth at some level. Someone sharing a truth with you. Telling yourself the truth. In fact, it all starts with being honest with yourself. We can’t begin to understanding others if we don’t understand ourselves.
The meeting started with a brief introduction. Then the financial results for the month were put up on the screen. A one page report containing over 100 numbers. This was the moment that most managers dreaded. Their department was up in lights. Did I have a tick or a cross against my name. If I had a cross then I would be asked to explain. Most of them didn’t have the answers. They were afraid they would be exposed in front of their peers.